SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely thrilled with my new canvas tote bag! It's the ideal size for carrying everything I need, striking a perfect balance between capacity and convenience. The fabric is robust yet flexible, and the internal zipper and phone pockets are incredibly practical. The color accuracy is spot on. I was so impressed with it that I bought several more as Christmas gifts for my adult grandchildren and their partners
I initially bought this bag as a gift but I'm seriously considering getting one for myself. The size is just right, and the thick canvas material feels very durable. I appreciate the versatility of the shorter handles and the crossbody strap. The added inside zip pocket is a thoughtful touch
As someone who collects handbags, I can see this one becoming a fast favorite. The military green color is just perfect. While it lacks interior pockets, the quality of the material and the size more than make up for it. It's a standout addition to my collection.
I'm in love with this bag! It's strong enough to carry all my essentials - from my large study Bible to my journal and various small bags. The side pocket is a lifesaver for quick access items. I adore the dual strap options and receive compliments on it every day
This bag is a game changer with its myriad of uses. Whether I'm shopping for groceries, carrying fresh flowers, or just storing my daily items, it excels in every role. I'm definitely planning on purchasing more in different colors
The brown shade of this bag is exactly what I was looking for. The adjustable shoulder strap offers great versatility, allowing me to wear it over my shoulder or crossbody, and the smaller handles are perfect for slipping onto my wrist when needed
This tote bag is not only cute but incredibly versatile. I primarily use it for work, but it's also ideal for grocery shopping. Its adaptability makes it a valuable asset for my daily routine