SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Every evening, I eagerly anticipate slipping into my Cozy Cute Cotton Couples' Winter Pajama Set. Their thickness and comfort are unmatched, providing an oasis of warmth on chilly nights. I highly recommend these as a delightful gift for anyone who cherishes being cozy and warm!
I'm thoroughly impressed with the fit and comfort of these pajamas. As a larger size, they fit me perfectly. The softness is unparalleled, and they look absolutely charming. Ideal for those colder days spent indoors
My daughter, who usually feels cold due to her low circulation, adored these pajamas from the first night. She exclaimed, 'Mom, I was so warm!' It was heartwarming to see her so content and comfortable
The quality and softness of these pajamas are exactly as promised. They survived the wash cycle beautifully. I took a guess with the size for my wife, and it was a perfect fit
During this unusually cold winter in Phoenix, AZ, these pajamas have been a lifesaver. Their softness and thickness provide the perfect amount of warmth
After gifting these pajamas to a family member, they became an instant favorite. They loved them so much that they've already ordered three more pairs! They're a hit in our family
The warmth of these pajamas is remarkable. I bought them for my daughter, and I'm sure she'll adore them. They're not only cozy but also seem to be easy to care for. Perfect for cold nights or just lounging at home
When I unpacked these pajamas for a Christmas gift, they fluffed up beautifully, looking even cozier than I imagined. They're going to make a wonderful present!
These pajamas are the epitome of comfort and warmth. They're perfect for a restful sleep, especially if you prefer keeping your home cool. I strongly recommend them to anyone seeking cozy sleepwear
If it were socially acceptable, I'd wear these pajamas to work! They're the most comfortable thing I've ever worn, akin to snuggling with a pile of fluffy animals. I can't recommend them enough!
In our home, we prefer cooler temperatures at night, and these pajamas have been a game-changer. As soon as you put them on, you feel instant warmth. My mom also got a pair, and she loves them just as much!
Living in the south, I haven't experienced extreme cold yet, but on those 50-degree mornings, these pajamas have been a blessing. Sitting on my porch, I feel warm and snug as if wrapped in a blanket. The fit is fantastic
I never knew true comfort until I tried the Cozy Cute Cotton Couples' Winter Pajama Set. The fabric is so soft and warm, making every night a cozy experience. They're a must-have for anyone who appreciates comfort and style
My husband and I both have these pajamas, and they're our favorite winter wear. The balance between warmth and comfort is perfect. We often spend our weekends lounging in them, relishing the coziness
These pajamas have transformed my winter nights. They're not only warm but also incredibly stylish. I love wearing them for a lazy day at home or a casual movie night. They're a blend of comfort and cuteness
As someone who is always cold, these pajamas have been a revelation. The moment I put them on, I feel enveloped in warmth. They're my go-to for chilly evenings and lazy Sunday mornings! But expect some shedding