SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm so happy with this duvet cover set. It's soft, comfortable, and the heart pattern adds a lovely touch to my bedroom decor. Definitely a great buy.
I got this as a gift for my niece and she's thrilled with it. The fabric is soft and the print is just lovely. It's a hit!
Impressive quality and design! The heart pattern is charming and it's held up really well after several washes. A great find for anyone.
This is the cutest duvet cover I've ever owned! It's also very breathable, which is great for warmer nights. I'm absolutely satisfied with my purchase.
I've received so many compliments on this duvet cover! It's not only aesthetically pleasing but also feels luxurious. Definitely worth the money.
The size options for this duvet cover are fantastic. I found the perfect fit for my bed and the material is so gentle on the skin.
A perfect blend of style and comfort. This duvet cover has transformed my bedroom's ambiance. It's also super easy to wash and maintain.
Love how versatile this duvet cover is! It works perfectly in all seasons and the heart pattern is just adorable. Very happy with my purchase.
Was pleasantly surprised by the quality of this bedding set. It's soft, durable, and the colors are vibrant. A great addition to my guest room.
This duvet cover set is a dream! It feels so cozy and looks exactly like the pictures. Definitely makes my bedroom feel more inviting.
I bought this for my daughter's room and she adores it. The quality is fantastic and it washes really well. Highly recommend!
Five stars for this lovely duvet set! It's not just beautiful but also very comfortable. Great buy for anyone looking to add a romantic touch to their room.
Absolutely in love with this duvet cover! The pink heart design is so cute and it's incredibly soft. Perfect for sprucing up my bedroom.