SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These heart-shaped lights are an absolute delight! I'm a huge fan of Valentine's Day, and these lights truly capture the essence of the holiday. The fact that they're battery-operated is a game-changer for me, allowing me to create a cozy, romantic atmosphere in any room. While the heart shape might not be immediately obvious from afar, the brightness and festive vibe they bring more than make up for it. They work perfectly and look just like the pictures. A charming addition to my Valentine's decor!
I casually set up these lights across our bedroom headboard and left a Valentine's Day card for my wife. The simplicity of just adding batteries and draping them made it effortless. I wasn't expecting much, but hearing my wife's delighted exclamation from the other room was everything. The lights added a beautiful, soft glow that made our Valentine's Day unexpectedly special. A simple yet powerful way to express love
I was pleasantly surprised by the abundance of lights in this set. Adorning my window with them, alongside some paper heart decorations, created a beautiful, heartwarming display. The lights added a lovely, gentle glow that brought the whole arrangement to life. It's amazing how such a simple addition can transform a space into something so enchanting
The heart garland lights truly stood out on my Valentine-themed tree, adding a warm, inviting glow. In hindsight, I wish I had purchased a couple more sets for a fuller effect. Next time, I definitely won't hesitate to add more of these charming lights to my decor
I absolutely adore these Valentine's lights for their decorative flair. The combination of being battery-operated and having a timer option is brilliant. It's so convenient and adds a lovely ambiance to my Valentine's Day setup. These lights have become a cherished part of my holiday decor, bringing a touch of romance to the room
While I initially wished for a remote control feature, I've been impressed by the energy efficiency of these lights. Accidentally leaving them on overnight, they were still shining brightly the next afternoon. It's reassuring to know that they can last so long without a power drain, even in daylight
I had modest expectations when I ordered these lights, but they've far exceeded them. They're incredibly adorable! I repurposed a small Christmas tree on my porch with these heart lights for Valentine's Day, and the effect was charming. I'd definitely recommend these to anyone seeking delightful little heart decorations
I purchased this heart light string for Valentine's Day. Though they lack a remote and the hearts appear small from a distance, the lights emit a gorgeous, glowing red light. They've added such a lovely ambiance that I'm planning to order another set!
The versatility of these Valentine heart lights is impressive. Their flexibility and battery operation make them perfect for areas without power outlets.They're not just functional but also add a romantic glow wherever placed!
Setting up these heart lights around our dining area transformed our Valentine's dinner into a magical experience. The soft glow added a romantic touch that made the evening unforgettable. Their ease of use and enchanting light make them a must-have for anyone looking to create a special atmosphere
I wrapped these heart lights around my balcony railing, and the effect was stunning. They created a dreamy, romantic vibe that was perfect for enjoying evenings with my partner. The quality and durability of the lights are impressive, making them a valuable addition to my holiday decorations
These heart lights were the highlight of our Valentine's Day party. Their warm, inviting glow added a festive and romantic ambiance that our guests loved. The ease of installation and the charming effect they produced were remarkable. They're a fantastic way to celebrate love and warmth