SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I purchased the Charming Rose Pink Heart-Shaped Love Cushion for my pre-teen daughter, and it's been an absolute hit! The cushion is plush, soft, and larger than most we've seen, with excellent stitching that adds to its durability. It's such a lovely piece that it's become a staple gift in our family. The quality truly stands out
I bought this heart-shaped pillow for my niece, and it's perfect for children. Once released from its compressed packaging, it fluffs up nicely, with no detectable odor. The light pink color is charming, and it's maintained its shape and softness even after two months of use and a wash. An excellent, durable choice for kids
The cushion is exactly as advertised - flawlessly made with no imperfections. Its super soft texture and pretty pink hue make it a delightful addition to any room. I've had no issues with it, and it's just as charming in person as it is in pictures
This heart-shaped pillow exceeded my expectations. It's incredibly soft and aesthetically pleasing, transitioning from compressed packaging to a beautifully shaped cushion effortlessly. It's a perfect decorative addition to my bed, offering both comfort and a touch of delicate color
I adore this cushion! It's cute, comfy, and incredibly soft, blending seamlessly with my other pillows and blankets. It's the perfect addition to my cozy space
I found this heart-shaped cushion to be the perfect blend of cute and functional. It's of average size, but fills out nicely, making it an ideal decorative piece for a girl's room or for Valentine's Day. It's also a great gift idea
This cozy pillow is a wonderful accent piece, adding a touch of softness wherever it's placed. Despite being vacuum-packed, it quickly assumes its intended shape once opened. It's versatile, serving as both a delightful gift or a personal comfort item
Absolutely in love with this pink heart-shaped pillow! Its size is just right - not too large, not too small - and it's incredibly soft. It's a playful addition to my bedroom, and the fact that it's compressed is a bonus for easy storage and transport. Highly recommended for anyone looking to spruce up their decor
This heart pillow, true to its photo, has become a cherished item in our home. It expands quickly from its compressed state, and although the filling could be denser, it retains its shape beautifully. It's soft, cuddly, and brought immense joy to my child who had longed for a heart-shaped pillow
I was searching for unique pillows for my home decor and stumbled upon this soft, pretty-colored heart-shaped pillow. It fits perfectly in my crate by the fireplace, complementing the other pillows. It's well-made, soft, and a decent size. A delightful find!
The moment I saw this heart-shaped cushion, I knew it was a must-have. It's the epitome of comfort and style. The plush texture and rich pink hue make it a standout piece in my living room. Whether for lounging or adding a pop of color, it's been a fantastic addition to my home
Gifting this cushion to my girlfriend for Valentine's Day turned out to be a great decision. She loves its softness and the romantic touch it adds to her space. It's not just a pillow; it's a symbol of love and thoughtfulness
I bought this cushion as a whimsical addition to my reading nook, and it's been nothing short of wonderful. It's soft, comfortable, and the heart shape adds a unique charm. It's more than just a cushion; it's a cozy companion for my quiet moments