SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These are quite fancy for short-coated dogs who wouldn't otherwise be able to wear bows. Some clients love them so much that their pups wear them until they naturally come off. I do wish they had options for larger dogs. I used to make my own, but these offer better quality at a reasonable price.
To all dog moms out there, these are both super cute and of excellent quality. I purchased the "Valentines Hearts" design and can't wait to take my pretty girl out for a walk in them. Although we initially got them for Valentine's Day, we plan to use them year-round. They fit perfectly as described and are adjustable for size.
They are high-quality collars that perform their function effectively. There was a minor issue with one of the bows on the pink collar being slightly frayed, but after a trim, they work well for my dog on Valentine's Day.
They worked well for my grooming salon, arriving promptly, and customers had nice comments about the cute fabrics.
My boy looks incredibly handsome in these collars. They boast excellent quality, an amazing design, and adjustable bows. I highly recommend these packs, especially because they add a lot of fun to the overall look.
These are absolutely adorable and provide good value for your money. I own a dog grooming business, and all my clients adore them! The only downside is that they are not suitable for larger dogs; they work best for small and medium-sized ones. However, apart from that, they are fantastic! The colors are vibrant, and the images are sharp.
They look adorable on my girls, and the durability and quality are impressive. I plan to buy more for various holidays.
I bought these for my new puppy, and they are both cute and colorful.
The bows on these collars are full and attractive, making them super cute for Valentine's Day.
The collar is not only cute but also durable. We're excited to purchase more for other holidays in the future.
These items are incredibly cute and come with sturdy clips and a leash ring.
These collars were perfect for our Valentine's Day photo shoot and don't give off a cheap costume collar vibe.
They are well-made, adjustable collars suitable for small to medium-large dogs.
These are really cute for dogs.