SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bought this for my dog, and she looks so cute in it! The heart pattern is adorable, and the sweater is very well made. It's been great for our chilly morning walks.
The material feels durable and high-quality. However, it's a bit snug around my Pug's chest. I recommend sizing up if your dog is a bit chunky.
I love this sweater! It fits my Shih Tzu perfectly, and he seems really comfortable in it. The khaki color looks great on him, and he's been getting compliments on his walks!
This hoodie is not only warm but also very stylish. My Schnauzer looks so fashionable, and it's perfect for our winter outings.
This is the best winter purchase I've made for my French Bulldog. It's warm, fits well, and he looks absolutely charming in it.
The sweater is nice and warm, but after a few washes, the color started to fade. Still, it's comfy for my dog, which is most important.
Fits my Pomeranian like a dream! The red color is vibrant, and the heart pattern is too cute. She's been cozy and happy in this sweater.
The style and warmth are great, but I wish it had a bit more stretch for easier movement. Overall, a good purchase for my Chihuahua.
This hoodie has been a lifesaver during cold spells. It keeps my pet warm and snug, and he seems to love wearing it. The gray color looks elegant too.
This is the coziest little sweater! My dog doesn't usually like clothes, but she seems really comfortable in this. And she looks super cute!
The sweater is stylish and warm, but it's a bit tight around my dog's neck. Would love if it had a bit more room there.
The quality of this sweater is fantastic! It fits my dog perfectly, and the material is soft yet durable. Definitely a great buy!
It looks cute and is warm, but it's not suitable for very active dogs. My dog seems restricted when playing.
My dog looks so chic in this! It’s warm, fits well, and is perfect for our winter walks. She's been the center of attention!
The sweater is lovely and warm, but the material is a bit heavy. My dog took some time to get used to it.
I've bought several dog sweaters, but this is by far the best. It’s warm, easy to put on, and looks absolutely adorable on my pet.