SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm completely smitten with this corduroy tote bag! It's become my go-to for everything - shopping, city excursions, and even travel. The durability is outstanding; it carries a plethora of items without a hitch. Plus, the pocket and extra zipper pocket are lifesavers for organization. I've already snapped it up in two colors and I'm seriously considering adding more to my collection. It's the epitome of perfection in a tote bag!
Never thought I'd rave about a tote, but here I am! Stumbled upon this bag during a sale and it's been unexpectedly indispensable. It's my stair-climbing companion, lugging my laptop, chargers, notebooks, and more with ease. The design is adorable, and it's just right for those rare 'dress up and chill with a book under a tree' moments. The two pockets inside are a neat feature, though I admit I occasionally forget about one and panic about 'lost' items. It's exactly as promised, and I'm genuinely happy with it.
I'm in love with how this bag effortlessly combines size and durability. My bags usually fall apart due to the amount of stuff I carry, but this one has stood the test of time. The softness adds a versatile touch, making it suitable for various occasions. Although it doesn't have many pockets, it's not an issue for me. The affordability was the cherry on top. Truly a fantastic purchase!
This tote is a game-changer! As a tote enthusiast, I often struggle with strap lengths, but this bag gets it just right. It's incredibly sturdy - carrying books, binders, and daily necessities without any strain. The additional internal pockets are a pleasant bonus. And let's not forget the compliments it garners for its cuteness. Exceptional value for money, I'd recommend it in a heartbeat
This purse is a revelation! The material strikes the perfect balance between thinness and durability. Its lightweight nature and ability to fold and hang anywhere add to its charm. I've washed it a couple of times, and it's held up remarkably well. Easily the best purse I've ever owned.
I initially bought this tote for sneaking snacks into the movies (works like a charm for my Chipotle and blanket smuggling!). However, its spaciousness has made it much more than just a snack carrier. It's now part of my regular tote rotation. Highly recommend for its versatility and sneakiness!
This tote was a hit with my teenage daughter! The material and size are just right for her needs. It's a stylish and practical accessory she loves