SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was seeking an affordable way to create a dessert box for my mom, and this product was a perfect solution. She was thrilled with it! The box's quality exceeded my expectations, and I'd definitely purchase it again. The color matched the photo exactly, though it appears different in my photos due to varying lighting in my and my mom's house.
The box was as depicted in the picture, the perfect size for creating something unique. I'll definitely be purchasing again.
I purchased this for my boyfriend for Valentine's Day, and it was adorable. If you're planning to put flowers in it, I recommend getting the one with a clear top, as I couldn't close it with the flowers. However, it's perfect for strawberries. I'm very happy with how it turned out and plan to buy more in the future.
I got this for my mother-in-law on Mother's Day. I filled it with a variety of chocolates, and it comfortably fit two large bags of snack-sized chocolates.
Initially, I was skeptical about this purchase, but it turned out to be a high-quality and stable product. I used it not just for flowers, but also for chocolates, nuts, and charcuterie, making a fantastic gift. I highly recommend it and love it.
I purchased these for heart-shaped charcuterie boxes and was impressed by both the size and quality of the box. The material was impressive, and the boxes held up well even when filled. I would certainly buy them again.
It was larger than I anticipated, and I absolutely loved it. I'm certainly going to buy more.
I used this box for a client's order and it left a great impression. The box was sturdy, not flimsy, and arrived in perfect condition.
The size of the box was impressive, and it arrived in pristine condition, with a lovely white color that I adore.
These boxes were precisely what I needed. I'm planning to buy many more soon.
I adore this box; it's really nice.
The quality of this box is great! It's the ideal size and I will definitely be ordering more.
I used it for flower cupcakes, and it was just the right size.
It requires a bit of space, but it's absolutely worth it. It's both affordable and charming.
I bought this for strawberries, and it was perfect. The delivery was prompt.