SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This heart pillow is pure bliss! The attention to detail is remarkable, and the plush feels luxurious. It's a statement piece in my bedroom. The versatile design makes it perfect for snuggling, decorating, or simply adding a touch of love to any space. I appreciate the quality and the warmth it adds to my home.
I'm in love with this pillow! The plushness is top-notch, and it's become my go-to for movie nights. The red color is classy, and the heart shape adds a lovely touch. It's more than a pillow; it's a cuddly delight that brings warmth to my home. Highly recommended for anyone looking for a comfy and cute addition.
This pillow is fantastic! It fits perfectly on my couch, adding a bit of charm to the living room. The blue color is easy on the eyes, and it's great for both decoration and a quick nap. A must-have for anyone who loves comfort with a touch of style.
I can't express how much joy this pillow brought into my life! It's like hugging a cloud of love. The quality is top-notch, and the color is perfect for my Valentine's Day decor. My wife adores it; it's the ideal expression of love and warmth. A must-have for anyone who values comfort and style in their home.
What a gem! TThis heart shape pillow is a delightful surprise. The plush texture is pure luxury. It has found a permanent spot in my living room, adding a cozy vibe. Highly recommend for anyone seeking comfort.
I'm beyond happy with my pillow. The quality is impressive, and the plush feel is super cozy. It's perfect for relaxing on the couch or adding a cute touch to my bed. The heart shape is a sweet detail. Definitely a fantastic purchase!
It fits seamlessly into my home decor, and the beige color is soothing. I've received endless compliments, and I can't help but smile every time I see it.
This pillow is a winner. The plush material is super soft. It's lightweight and easy to move around, making it versatile for different spots in my home.
Incredible! My kids love it, and I can't resist its charm either. TA delightful purchase that brings joy daily.
Absolutely charming!
It's become a favorite in my home.