SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dankasfashion.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dankasfashion.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Invest in a balloon inflator for this Pink Balloon Garland Arch Kit - it's the best decision I made! I inflated two balloons at a time, tied them into pairs, and then used a string to form a garland, intertwining balloons from different pairs. My creation lasted impressively for over a week, serving as a stunning decor piece for our Valentine's Day celebration
The assembly of this Valentine's Day Pink Balloon Garland took a few hours, but the outcome was breathtaking. Inflating and installing the arch was a labor of love, and the end result was absolutely worth every minute spent. It added a beautiful touch to our romantic evening
I customized the Pink Balloon Garland Arch for my daughter's prom send-off, and it turned out beautifully. The colors matched the online images perfectly. Adding a backdrop made the photo session with the arch absolutely stunning. I wholeheartedly recommend this product for its true-to-life hues and aesthetic appeal
I ordered three sets of this balloon garland arch for a grand display, and there were more than enough balloons, with several left over. While a few popped during inflation and a few hours later, the overall value for money is undeniable. I highly recommend this for anyone looking for a voluminous, eye-catching decor piece
I purchased two sets of the Pink Balloon Garland Arch for a baby shower, and found it to be both beautiful and straightforward to assemble. The simplicity of the setup process added to the charm of the event, making it an enjoyable experience
For my daughter’s baby shower, we used four sets of this balloon garland. The ease of inflating them the night before and assembling them the next day was remarkable. They stayed inflated throughout, adding a gorgeous aesthetic to the event. I’m thoroughly impressed and recommend them highly
I was amazed by the longevity of the balloons in this garland kit. They stayed inflated for months after my daughter's birthday. The ease of adding additional colors to match the party theme was fantastic. The balloons were a breeze to inflate and assemble, and the final product was just stunning